SHIPPING POLICY
Shipping Policy
Overview
This Shipping Policy outlines important information regarding order processing, shipping times, delivery estimates, and customer responsibilities for purchases made through wall Decor.
By placing an order through our website, you agree to the terms outlined in this Shipping Policy.
________________________________________
Order Processing
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or UK public holidays.
During busy periods, sales events, or holidays, processing times may be slightly extended.
________________________________________
Shipping Locations
United Kingdom
We currently offer shipping across the United Kingdom.
________________________________________
International Shipping
International shipping may be available for selected countries.
Delivery availability, shipping costs, and estimated transit times vary depending on the destination.
Customers are responsible for ensuring that imported products comply with local laws and regulations in their country.
________________________________________
Shipping Costs
Shipping charges are calculated at checkout based on:
• Delivery location
• Order size and weight
• Shipping method selected
Any applicable shipping fees will be clearly displayed before payment is completed.
________________________________________
Estimated Delivery Times
Estimated delivery times are provided as guidelines only and are not guaranteed.
United Kingdom
• Standard Delivery: 3–10 business days
International Orders
• Estimated Delivery: 7–21 business days
Actual delivery times may vary depending on:
• Courier services
• Customs clearance
• Weather conditions
• Public holidays
• Remote delivery locations
• High-demand periods
________________________________________
Order Tracking
Where tracking is available, customers will receive shipping confirmation and tracking details by email once the order has been dispatched.
Tracking updates may take up to 24–48 hours to appear after shipment.
________________________________________
Customs, Duties & Taxes
For international orders, customs duties, taxes, import charges, or additional fees may apply depending on the destination country.
These charges are the responsibility of the customer unless otherwise stated.
Dare Decor is not responsible for delays caused by customs processing.
________________________________________
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
wall decore is not responsible for delays, lost parcels, or additional charges resulting from incorrect or incomplete address information.
If you notice an error in your shipping information, please contact us as soon as possible.
________________________________________
Lost, Delayed, or Damaged Shipments
If your order is delayed, lost, or arrives damaged, please contact our customer support team.
Customers should report damaged or incorrect items within 48 hours of delivery.
Please include:
• Order number
• Photos of the item
• Photos of packaging
• Description of the issue
We will review the issue and work towards an appropriate resolution.
________________________________________
Delivery issue.
Wall Decor is not liable for delivery delays caused by circumstances beyond our reasonable control, including:
• Courier disruptions
• Weather events
• Customs delays
• Industrial action
• Public emergencies
• Incorrect delivery details provided by customers
________________________________________
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Email: support@walldecor.co.uk
Website: https://walldecor.co.uk
________________________________________
Legal Notice
This Shipping Policy should be read alongside our:
• Terms & Conditions
• Refund & Return Policy
• Privacy Policy
Your statutory rights under UK consumer protection law are not affected.